In order to implement interaction with potential and existing customers and partners.

the transborder transmission of my personal data to the territory of the USA the disclosure of personal data of specific individuals on order processing and/or transfer my personal data to third parties processing (collecting, recording, systematization, accumulation, storage, updated, modified, retrieval, use, transmission (distribution, provision of access), blocking, erasure, destruction, using automated means and without the use of such means) my personal data or personal data Krylatskaya, 17 k 1, 121614 Moscow, Russian Federation for ✔ with Channel Integration Framework version 1.BY SUBMITTING this page, I confirm that I have read the policy of processing personal data of Microsoft Rus LLC and provide consent to the operator of Microsoft Rus LLC, located at the address ul. ✔ with Channel Integration Framework version 2.0, custom messaging channel, Mobile SDK ✔ with Channel Integration Framework version 2.0, custom messaging channel Select the app of your choice to read more about the details of the user experience in each app: FeaturesĬonversations (with Chat or Digital Messaging Offers) The following capabilities are available in the different app experiences, depending on your needs. Manage performance and productivity through reports and dashboards.Define service terms through entitlements.

Create and track service levels through service-level agreements (SLAs).

Create queues and route cases to the right channels.

Share information in the knowledge base.

Record all interactions related to a case.

We offer several app experiences for you to choose from, depending on your support organization’s needs. The key to improving satisfaction in service delivery is enabling agents to take customer requests from any channel, handle multiple sessions at a time, interact with multiple apps without losing context, and enhance their workflow with productivity tools. The agent experience is the heart of Dynamics 365 Customer Service. We believe that knowing your customers enables you to personalize each experience and optimizes your agents' productivity so you can earn customers for life. Welcome to Dynamics 365 Customer Service! We are delighted to offer you a suite of capabilities to ensure your business can deliver the best customer service experience possible to your customers. Try Dynamics 365 Customer Service for free

Microsoft dynamics 365 customer service